Welcome to Westgate's
Certified Field Trainer Program
What is a CFT?
The CFT Program is designed to help line-level Team Members elevate their career and skills, earn more, and become Westgate’s leaders of tomorrow.
Coach
Coaching New Hires towards success by providing impactful, in the moment feedback on a regular basis.
Mentor
Guiding Team Members to work with Integrity, Work Ethic, and Passion throughout their growth journey at Westgate.
Trainer
Providing fundamental knowledge to New Hires while working to sharpen skills necessary to be effective in their roles.
Elevate Your Career
WE'LL HELP YOU
ACHIEVE YOUR GOALS
It only takes one CFT to create an excellent experience for a new Team Member. You’re the last chance for a great first impression.
After a kick-off workshop, we train you for success through 9 impactful leadership courses.
Certified Field Trainers receive priority consideration for promotion to supervisory roles in their department.
improve your Skillset
About the
Certified Field Trainer Program
program objectives
Westgate’s Certified Field Training (CFT) Program provides line-level Team Members the support to grow into emerging leaders. This peer training and mentorship program is unique in the hospitality industry, giving Westgate a foundation as a true leader in people development.
Team Members selected to participate in the CFT program will complete coursework on how to coach, mentor, and train effectively to become a true partner in the personal and professional growth of each Team Member.
- Provide a clear path for career progression
- Build Westgate's future leaders
-
Develop effective On-the-job
trainers
Program Guidelines
Each Resort Department has a set number of CFT positions based on staffing at max occupancy. Your leader will communicate open CFT positions and eligible Team Members may apply using the button below.
Qualifications
To qualify to become a CFT, a Team Member must have been employed in their current position for at least 6 months with no written disciplinary warnings. Team Members under 6 months of tenure may be considered if they have prior training experience. Eligible CFTs must be hourly Team Members below supervisory level.
Model Westgate's Core Values
We are looking for Team Members who embody Westgate's core values of Work Ethic, Integrity, and Passion. The CFT is the new hire's last chance for a great first impression at Westgate.
Additional Compensation
CFTs earn an additional $1.00 per hour to perform training duties to support their team.
Our Promise
We are committed to you.
While the CFT is directly responsible for the training and on-boarding of new Team Members as well as serving as a coach and mentor, they do not go about it alone. Your Operations Trainers (Learning & Development) and Resort Leadership teams are committed to support your success.
What are you waiting for?
