Welcome to Westgate

New Hire Orientation Resources

Welcome to the Westgate Resorts family! We’re excited to have you join our incredible team. Take a moment to explore who we are and get ready for an inspiring first day. Here’s to a fulfilling and successful career with Westgate Resorts!

Benefits

Westgate Resorts is proud to offer our Team Members a rich, comprehensive Benefits package. Through the Benefits we offer, we strive to enhance the wellness and quality of life of our Team Members and their families!

World of Westgate: Team Member Loyalty

You'll enjoy access to vacation benefits the longer you work with Westgate. Enjoy rewards such as Team Member booking rates, annual resort credits, discounts when dining, and complimentary water park admission. Click above to learn more.

Supporting You

At Westgate, you are our number one priority. We have support teams including Learning & Development, Talent Acquisition, Team Member Services, and the Westgate Foundation designed to help you be successful.

Let's begin with a comprehensive video about your benefits!

what makes us different

Benefits Links & Information

Benefits Guide

Click above to learn more about your eligibility and plan details.

Part-Time Benefits Guide

Click above to learn more about benefits for part-time Team Members.

PlanSource

We help you manage your benefits through PlanSource. Click above to learn how to start.

Benefits Enrollment

Click above for a video guide on how to enroll in your benefits.

Wellness Overview

Click above to access an overview of Westgate's Wellness Program.

Wellness Incentives

Save money by being healthy. Click above to learn more about Westgate's Wellness Incentives.

401(k) TransAmerica

Westgate wants to make sure our Team Members are prepared for retirement and is proud to offer a rich 401(k) plan. Westgate matches 50% of the first 4% contributed! Access your TransAmerica account at https://www.transamerica.com/login.

401(K) TransAmerica

401(k) FAQs

Westgate Team Members over the age of 21 will automatically be enrolled at 3% starting the 1st of the month following 90 days of employment. There will be an auto-escalation of 1% per year up to 6%. You have the option of changing your elections in the 401(k) by calling TransAmerica at 800-755-5803 or visiting online at www.cfi.trsretire.com.

If you have a 401(k) with your previous employer, you may elect that a direct rollover or a participant rollover contribution be made into Westgate’s plan from the other plan. You generally have 60 days from the date of a distribution to contribute that amount into the new plan with Westgate as a participant rollover contribution. If you elect a direct rollover, that amount will be contributed directly to this plan and may include after-tax contributions, provided the direct rollover is from a qualified Roth contribution program, or a 403(b) account or another qualified plan. You may also roll over amounts that were previously contributed to a traditional Individual Retirement Account (IRA).

To make the rollover contribution, you must provide Transamerica with a certification from your former employer, plan administrator or IRA provider stating that the distribution you received from their plan or traditional IRA qualifies as a rollover contribution. Please call Transamerica at 800-755-5801 if you want to make a rollover contribution.

Additional Resources & Helpful Links

DailyPay

With Daily Pay, our Team Members have access to a portion of their earned pay before pay day. Use Daily Pay to avoid late fees, avoid overdraft charges, and handle emergency expenses. Click above to go to Daily Pay.

ADP

Make changes to your direct deposit information and tax withholding exemptions. You can also update your contact information, emergency contacts, and more! Click above to access ADP.

WG Mobile App

Want to stay connected on your mobile device? The Westgate Resorts App includes exclusive feeds and content just for Team Member. Getting set up is easy - all you need is your phone and Team Member ID number. Click above to learn more!

Shoes for Crews

Safety all day, every day! Shoes for Crews offers Westgate-approved non-slip shoes from a trusted brand. You can also sign-up for payroll deduction to meet your individual financial needs. Click above to learn more.

Payroll Dates

Are you wondering when you get paid? Click above for the 2024 bi-weekly payroll calendar.

Wellness Incentives

Save money by being healthy. Click above to learn more about Westgate's Wellness Incentives.

We are here to ensure your success.

Meet your support teams

TEam Member Services (TMS)

TMS is what you may know as human resources, or HR. We are committed to supporting our Team Members throughout their career journey with Westgate Resorts. TMS focuses on providing resources to help you thrive and have the best possible employment experience. We can’t wait to meet you! ​

Talent Acquisition (TA)

What is it that makes an organization so successful? IT’S PEOPLE! Our Talent Acquisition team prides itself not just on the ability to scout and fill open opportunities with talented individuals like yourself, but its ability to help grow our organization and take us to the next level.

Learning & Development (L&D)

From NHO through onboarding, virtual training, and in person classes/workshops/conferences – your L&D team is committed to providing our Team Members with engaging opportunities for enrichment and development.​

Your Voice Matters

We need your feedback!

Westgate Resorts values your feedback. Please complete our 3-minute NHO survey by clicking the link above. You can also complete the survey on the iPad available in the training room or on your smartphone.